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San Mateo County Libraries will be closed Thursday, May 3, 2018 for Staff Development Day.

To offer you better service, we are moving to a new mobile app. Projected launch for the new mobile app is April 2018. You can still connect with us on our mobile friendly site, smcl.org. We apologize for any inconvenience.

Frequently Asked Questions

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Overdue Fines

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Frequently Asked Questions

My Account FAQs

Get a Card

Logging In

Notifications

Overdue Fines

Get a Library Card

About SMCL

FAQs

SMCL Sites

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Get a Card

How do I get a library card? , collapsed

What should I do if I lost my card? , collapsed

Does my library card expire? , collapsed

How do I renew my library card? , collapsed

How do I update my address? , collapsed

How do I update my email address? , collapsed

Logging In

What's my barcode? , collapsed

What's my PIN? , collapsed

Notifications

How can I receive notifications about my holds and nearly due items? , collapsed

What can I do if I am not receiving email notifications? , collapsed

How do I sign up for the Shoutbomb Text Messaging service? , collapsed

What do I do if I do not get a reply from the Shoutbomb service? , collapsed

What commands are available with the Shoutbomb Service? , collapsed

Can I choose which of the available messages are delivered by the Shoutbomb service? , collapsed

What languages are supported by the Shoutbomb service? , collapsed

How do I report an issue with the Shoutbomb service? , collapsed

How do I text to an email address? , collapsed

How do I text to an email address with an iPhone? , collapsed

How do I request from the Shoutbomb service a list of items I have on hold? , collapsed

How do I request from the Shoutbomb service a list of items to renew? , collapsed

How do I text in a language other than English while using the Shoutbomb service? , collapsed

How do I quit the Shoutbomb service? , collapsed

Overdue Fines

How much are overdue fines? , collapsed

Do overdue fines affect my borrowing privileges? , collapsed

Get a Library Card

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