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San Mateo County Libraries will close early at 5:00 PM on Wednesday, November 21, 2018 and will be closed on Thursday, November 22, 2018 and Friday, November 23, 2018 for Thanksgiving.

Take San Mateo County Libraries on the go! Our new mobile app is now available.

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Frequently Asked Questions

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How do I update my email address? , collapsed

How do I update my address? , collapsed

How do I renew my library card? , collapsed

Does my library card expire? , collapsed

What should I do if I lost my card? , collapsed

How do I get a library card? , collapsed

Logging In

What's my PIN? , collapsed

What's my barcode? , collapsed

Notifications

How do I quit the Shoutbomb service? , collapsed

How do I text in a language other than English while using the Shoutbomb service? , collapsed

How do I request from the Shoutbomb service a list of items to renew? , collapsed

How do I request from the Shoutbomb service a list of items I have on hold? , collapsed

How do I text to an email address with an iPhone? , collapsed

How do I text to an email address? , collapsed

How do I report an issue with the Shoutbomb service? , collapsed

What languages are supported by the Shoutbomb service? , collapsed

Can I choose which of the available messages are delivered by the Shoutbomb service? , collapsed

What commands are available with the Shoutbomb Service? , collapsed

What do I do if I do not get a reply from the Shoutbomb service? , collapsed

How do I sign up for the Shoutbomb Text Messaging service? , collapsed

What can I do if I am not receiving email notifications? , collapsed

How can I receive notifications about my holds and nearly due items? , collapsed

Overdue Fines

Do overdue fines affect my borrowing privileges? , collapsed

How much are overdue fines? , collapsed

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