Getting help from our knowledgeable librarians has never been easier. We’re excited to launch a new text messaging service, making real-time support available at the tip of your fingers.
Here’s how it works: simply save the number (650) 851-0147, and then text us your library-related questions. We’ll send you a friendly, helpful reply as soon as possible.
Our Customer Care hours are from 10 AM - 8 PM, Monday through Tuesday, and 10 AM - 5 PM, Wednesday through Saturday, except during holiday closures.
Currently, all of our library buildings are closed but we’re committed to providing library patrons with excellent remote services, like text support, and numerous free online resources.
So, whether you have a question about using free online resources, finding online events, or accessing online titles like eBooks or movies — text us. We’re here to help!
* Standard text message rates may apply.