Getting help from our knowledgeable librarians has never been easier. We’re excited to launch a new text messaging service, making real-time support available at the tip of your fingers.
Here’s how it works: simply save the number (650) 851-0147, and then text us your library-related questions. We’ll send you a friendly, helpful reply as soon as possible.
Our Customer Care hours are from 10 AM - 8 PM, Monday through Tuesday, and 10 AM - 5 PM, Wednesday through Saturday, except during holiday closures.
So, whether you have a question about using free online resources, finding online events, or accessing online titles like eBooks or movies — text us. We’re here to help!
* Standard text message rates may apply.