Faxing on the Public Copier

Need to fax a document? All 13 San Mateo County Libraries offer free faxing for everyone! Just follow the easy instructions below, or ask a staff member.

Send a Fax from the Public Copier

The first step for the patron is to log in to Envisionware.
Choose “Make Copies” on the Envisionware Screen.
Choose “Library Card Number.”
Enter library card number and PIN.
Tap on “Yes” when asked, “Do you want to use this account to make copies?”
If patron does not have a library card number, use the staff override function and enter your branch's staff override code.
Choose “APP” function on the Copier screen

Initiate the Fax

Choose “Upland InterFAX.”
Choose “Fax."
Enter the Fax number, Subject, and Cover Page Message
- Note: Type quickly, because the machine may time out. One tip is to use a pre-made cover sheet instead of typing a cover page message to save time.
Tap on the blue “Scan” button.
Tap on the “Scan” button on the following page.

Using the Document Feeder

Insert documents face up.
Ideal for copying several standard sized originals
Make sure to remove wrinkles and staples.

Using the Glass Flat Bed

Place documents or objects face down on the glass.
Ideal for copying small or odd-sized items such as books

Color

Choose “Full Color” to ensure full-color copying.
Choose “Black” to ensure Black and White copying.

Scan Size

If scanning odd-shaped originals, choose the appropriate size here.

Resolution

If scan quality is important, choose the appropriate resolution here.

File Type

If scan quality is important, choose the appropriate resolution here.

Simplex/Duplex

If scan quality is important, choose the appropriate resolution here.

File Name

If the receiver is a fax service rather than a fax machine, then you may want to specify a File name. This way, you could potentially reach out to the recipient to see if they received the fax via file name.